Privacy Policy

Last Updated: November 2025

Eagle Spirit Recovery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or contact us regarding sober living and recovery support.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

A. Personal Information You Provide

This may include:

• Name

• Email address

• Phone number

• Home address

• Emergency contact information

• Any information you voluntarily submit through forms, applications, or contact inquiries

• Background details related to sober living eligibility (only if provided voluntarily)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking technologies (see Section 7)

C. Sensitive Information

We do not require medical or treatment records.

If you voluntarily provide information related to substance use, mental health, or recovery status, you consent to our limited use of that information solely to respond to your inquiry or assess program fit.

We safeguard all sensitive data to high confidentiality standards.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or service requests

• Provide information about our sober living services

• Process applications for residency

• Improve our website and user experience

• Communicate important updates, notices, or service changes

• Maintain internal administrative records

• Ensure safety, compliance, and quality of services

We do not sell or rent your personal information.

3. Sharing Your Information

We only share your information in the following circumstances:

• Service Providers: Trusted vendors who help with website hosting, email communication, or analytics.

• Legal Requirements: If required by law, court order, or to protect rights, safety, or property.

• With Your Consent: If you explicitly authorize us to share information with treatment centers, family members, or referral partners.

We do not share sensitive information without explicit permission unless legally required.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure hosting

• SSL encryption

• Limited internal access

• Regular review of security practices

No method of transmission or storage can guarantee 100% security, but we strive to protect your data to the highest standard.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Maintain administrative records

You may request deletion of your information at any time (see Section 8).

6. Children’s Privacy

Our website and services are not directed to individuals under 18.

We do not knowingly collect information from minors.

If we learn we have received such information, we will delete it promptly.

7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Understand user preferences

• Enhance user experience

You may disable cookies in your browser settings, but some features may not function properly.

8. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR), you may have rights including:

• Access to the personal information we hold

• Correction of inaccurate information

• Request for deletion

• Opt out of certain data uses

• Request a copy of your data

To exercise these rights, contact us at:

info@eaglespiritrecovery.com

07902 894365

We will respond within the timeframe required by applicable law.

9. Third-Party Links

Our website may contain links to third party sites or resources.

We are not responsible for the content or privacy practices of those external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted with a revised “Last Updated” date.

Continued use of the website constitutes acceptance of updates.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Eagle Spirit Recovery

Email: info@eaglespiritrecovery.com

Phone: 07902 894365